Rights and Duties of Guests

Rights and Duties of Guests

RIGHTS OF CUSTOMERS, GUESTS AND VISITORS

1. Receive the services offered by Hotel Boutique Casa Caribe Colonial in accordance with the law, the respective regulations and the promise of sale.
2. Get information about the tourist attractions of the region.
3. Know the sustainability policy of Hotel Boutique Casa Caribe Colonial.
4. Be treated with kindness, dignity and respect.
5. Be partakers of the activities (campaigns among others) regarding sustainability carried out at Hotel Boutique Casa Caribe Colonial.
6. Have a communication channel to the Hostel in order to inform the quality of the service and compliance with the sustainability policy.
7. Learn about the endangered fauna and flora of each region.

DUTIES OF CUSTOMERS, GUESTS AND VISITORS

1. Respect the culture, beliefs, traditions and habits of the people of the region.
2. Proper use of the facilities of Hotel Boutique Casa Caribe Colonial.
3. Make rational use of natural resources.
4. Respect smoke-free spaces.
5. Comply with the legal requirements for the prevention of sexual exploitation of children and adolescents (ESCNNA).
6. Fulfill the contractual conditions for the provision of the service.
7. Respect the tranquility of other guests and visitors.
8. Make separation at the source of the waste generated.
9. Comply with current legal regulations regarding the protection of wildlife.

Interested in spending a pleasant and quiet stay?