Terms and Conditions

Terms and Conditions

Check In Policy (admission to the hotel) and Check Out (departure from the hotel)
Your reservation starts at 2:00 p.m. (2:00 p.m.) on the day of arrival and ends at 11:00 a.m. (11:00 a.m.) on the day of departure.

Cancellation and Modification Policy
You may cancel or modify your reservation (s) without penalty, if you do so before 2:00 p.m. (2:00 p.m.) on the day before your arrival date, if you do not use your reservation and do not having canceled or modified within the established time, a penalty will be charged for the value of the first night of accommodation plus taxes and additional services reserved. Not applicable for non-refundable rates.

Child Registration Policy
If you are traveling with your child (ren) under the age of 18, you must present the identification document of the minor (civil registration of birth), proving the existence of kinship . If the minor (s) do not travel in the company of their parents, you must deliver at the reception, in addition to the child's identification document (civil birth record), the parents' permission, the which must be authenticated by a Notary and accompanied by a copy of the identification document of those who gave the authorization. Without this documentation, minors are not allowed to enter the hotel. The foregoing in development to the provisions of Law 679 of 2001 Statute to prevent the Sexual Exploitation of Children and Adolescents and its concordant norms.

Early Check In Policy
a. Subject to availability
b. Entry before 6:00 a.m. the entire night is charged, granting breakfast if the following days rate has it included.
c. Income between 6:00 a.m. and 9:00 a.m. half price is charged during your stay, giving breakfast in the event that the rate of the following days has it included.
d. After 9:00 a.m. admission to the room is granted as an attention by the Hotel, without breakfast.

Early Departure Policy
a. Inform your early departure prior to the new departure date, so that the hotel can dispose of the room for sale.
b. In case of not obtaining information, it will be subject to the charge of the night (s) to the guest.
c. Make payment of 100% of the nights not used for group reservations. It does not apply for individual reservations, except during High Season periods.

Late Check Out Policy
a. Subject to availability.
b. Late check out until 3 pm (3:00 p.m.) without charge.
c. Late check out between 3:00 p.m. (3:00 p.m.) and 7:00 p.m. (7:00 p.m.) will be charged half the rate purchased during the guest's stay.
d. Late check out after 7:00 p.m. (7:00 p.m.) will be charged the full rate purchased during the guest's stay.

Anti-Corruption and Anti-Fraud Policy
Do not allow dishonest behaviors or practices that would threaten business integrity, for example, offer or accept gifts, invitations or other incentives that may reward or influence you to take or refrain from taking any commercial or legal action, or when intentionally hidden, alter, falsify or omit information for their own benefit or for the benefit of others, or the incursion of possible conflicts of interest that could put personal priorities before the collective ones; promoting a culture of ethics, transparency and rectitude in the development of activities.

Asset Laundering and Terrorism Financing Prevention Policy
Raise awareness and engage in the fight against Money Laundering and Terrorist Financing - LA / FT, putting all its efforts to prevent the company from being involved in illegal acts, not only for reasons of loyalty but also for reasons of ethics and legality, in compliance with a policy in accordance with legal regulations. Thus, the client states under the gravity of the oath, that it is understood to be provided with the signing of the contract, that the resources that make up his assets do not come from money laundering, terrorist financing, drug trafficking, illegal collection of money and in general any illegal activity; In the same way, it states that the resources delivered or that will be delivered as consideration for the services offered by the Hotel Boutique, come from lawful activity. For the purposes of the above, the client expressly authorizes the Hotel Boutique, to consult the listings, information systems and databases to which there is place and to find a report, the Hotel Boutique will proceed to advance the contractual and / or legal actions that correspond. The client is obliged to carry out all necessary activities or procedures, aimed at ensuring that its partners, administrators, contractors, customers, suppliers, employees, etc., and / or their resources, are not related or come from illegal activities , particularly, of those previously stated. These behaviors will result in the legitimate termination of the lodging contract by the hotel operator.

Sustainability Policy
The Accommodation and Lodging Establishment COLONIAL CARIBBEAN HOUSE located in Barranquilla, is committed to mitigate all the negative impacts that affect the natural environment by the development of its operation and optimize the use of natural resources, promoting good practices of guests and tourists in parks and natural areas, and publicizing these natural areas in different sources of communication.

Likewise, it undertakes to promote and conserve the cultural heritage of the regions and destinations in which it has commercial activity, disclosing in a responsible manner the traditions and tourist attractions of the region, gastronomy, handicrafts and real estate of cultural importance.

It also undertakes to protect and support the community of destinations by implementing good sustainable practices, respecting the rights of all actors and ensuring compliance with their duties; preventing negative impacts such as ESCNNA associated with travel and tourism. For this, it will have a base of collaborators and local suppliers committed to the

Anti-tobacco Law Policy
In accordance with the provisions established in Law 1335 of 2009 our Hotel Boutique has spaces and environments free of tobacco smoke. Consequently, the guest accepts as an obligation, to refrain from smoking in spaces, areas and environments that are marked as smoke-free spaces, as well as in enclosed spaces, such as rooms, corridors, restaurants, lounges and others. In the event that the guest fails to comply with this obligation, he agrees to pay a penalty equivalent to $ 100,000 COP, for breach of his obligations.

Statement of Origin and Destination of Funds
I declare that the economic and/or physical resources do not come from and will not be destined to illegal activities of those contemplated in the Colombian Penal Code or in any norm that modifies or adds it.

Authorization Processing of Personal Data
I authorize Hotel Boutique CASA CARIBE COLONIAL to process your personal data, which have been delivered through the various marketing channels such as website and reservations, among others. The Hotel Boutique informs that personal data will be kept with special care, in accordance with the provisions of Law 1266 of 2008,Law 1581 of 2012,the Decrete 1377 of 2013and the other regulations that modify, regulate or expand the regulation on the subject, as well as the provisions of the Manual of Privacy Policies and Treatment of Personal Data CASA CARIBE COLONIAL,which can be consulted at the following link: https://www.casacaribecolonial.com/avisolegal

Retraction Policy
When you book our services through www.casacaribecolonial.com or in reservations, you may exercise the right of withdrawal within two days next business from purchase confirmation. The withdrawal will not proceed for reservations whose entry date is before two days. To retract, send an email to casacaribecolonial@gmail.com if you made your purchase through the website, or contact the Booking Center if made your purchase through that channel. The refund of the money will be made without deductions of any kind, by bank deposit in the name of the holder of the reservation or by reversion to the credit card used for the purchase, according to the payment method used, within 30 calendar days following the exercise of the withdrawal.

Reversion Policy
When you book our services through www.casacaribecolonial.com or in Reservations and you have used a credit or debit card as payment method or Any other electronic payment instrument, and the means of payment used is issued by a financial institution domiciled in Colombia, may request the reversal in case of fraud, unsolicited operation or product acquired not received.

Colombian Criminal Code.
Law 1335 of 2009.
Law 1266 of 2008, Law 1581 of 2012, Decree 1377 of 2013.
Law 679 of 2001 Statute to Prevent Sexual Exploitation of Children and Adolescents.
Other concordant rules.

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